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Pass Security Blog

Meet Our Customer Care Associates

Customer Care
PASS Security Customer Care

Providing excellent customer service is at the heart of PASS Security’s core belief system. When you call into PASS Security, one of our amazing Customer Care Associates will answer the phone to help you with your security system needs.


Jannie – Jannie has been with PASS Security since spring of 2018. She came to us with several years of experience and uses her knowledge to help our customers.

A.J. – A.J. has been with PASS Security since late 2017. A.J.’s knowledge of security systems is vast and still growing.

JoEllen – JoEllen has been with PASS Security since 2016. She wears many hats in the company and has recently added Customer Care to her collection.

Natalie – Natalie has been with PASS Security since early 2017. Her knowledge base is varied and deep. Frequently, she is our “go-to” associate for tough questions.

Kevin – Kevin has been with PASS Security since late 2017. He has remodeled the Customer Care Team into what PASS Security needs to better serve our customers.